ABDURRAHIM, Muhammad Fikri; SIREGAR, Irwan. Pengaruh E-Service Quality Aplikasi MyXL Terhadap E-Satisfaction Dan E-Loyalty Pengguna Aplikasi. Jurnal Manajemen Strategi dan Aplikasi Bisnis, [S. l.], v. 4, n. 2, p. 595–606, 2021. DOI: 10.36407/jmsab.v4i2.593. Disponível em: https://www.ejournal.imperiuminstitute.org/index.php/JMSAB/article/view/593. Acesso em: 10 jun. 2026.